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How ariongame Handles Your Personal Information

Your privacy matters to us, so this page lays out exactly what data we collect when you open an account, how we use it, and what rights you hold over it.

Account data kept secureGCash, Maya, InstaPay transaction records protectedYour rights to access or delete dataNo data sold to third partiesPhilippines-applicable policy
ariongame How ariongame Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We take a practical, minimal approach to data: collect what we need, protect it properly, and make it easy for you to understand your rights. Here is what that looks like across four areas that matter most to your account.

Cookies and Tracking We use session cookies to keep you logged in and preference cookies to remember your account settings. No third-party advertising cookies are placed without your explicit consent via the cookie banner.
Account Security Your password is hashed and never stored in plain text. Login attempts trigger OTP verification to your registered mobile number, adding a second layer before account access is granted.
Data Retention We keep your account data for as long as your account is active and for a period after closure as required for financial record-keeping. You may request deletion of non-essential data at any time through the support channels listed above.
Your Rights and How to Use Them You can request access to, correction of, or deletion of your personal data by contacting support. We aim to respond to all privacy requests within a reasonable time, and we will confirm receipt by the same channel you used.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something, or raise a privacy concern, our support team handles these requests directly. You can reach us through live chat, email, or the in-account help form — all three paths go to the same privacy-aware support queue, so pick whichever suits your device.

Live Chat Start a chat from any page on ariongame. Identify yourself as contacting about a privacy matter and our team will route your request to the right handler.
Email Support Send your privacy request to our support email address listed in your account dashboard. Include your registered mobile number for faster verification of your identity.
In-Account Help Form Log in, go to Account Settings, then select Help and choose the Privacy Request category. This method automatically attaches your verified account details to the request.

Common Questions About Your Data on ariongame

These are the questions we hear most often from account holders in the Philippines about how their personal data is used, stored, and managed on ariongame.

We collect your name, email address, mobile number, and the payment method you register — such as your GCash or Maya wallet. We do not collect more than what is needed to verify and run your account.

Yes. Your GCash or Maya wallet number is stored in encrypted form and is only accessed by our payments team during transaction processing or identity verification. It is never shared with advertisers or unrelated third parties.

We retain transaction records and account details for a period required by applicable financial record-keeping rules after account closure. Non-essential preferences and session logs are cleared sooner upon your request.

Yes. Send a data access request through live chat, email, or the in-account help form. Include your registered mobile number so we can verify your identity before releasing any data.

We share data only with payment processors like GCash, Maya, and InstaPay as required to complete transactions, and with identity verification partners where local law requires it. No data is sold or shared for marketing purposes.

Open a privacy request through your Account Settings under Help, or contact us by live chat or email. We will confirm receipt and let you know which data can be removed and which must be retained for legal or financial compliance reasons.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.