Reference

Terms and Conditions for ariongame

These Terms and Conditions set out how your ariongame account works — what you agree to when you register, how transactions through GCash, Maya, and InstaPay are handled, and what both you and we are responsible for.

Account eligibilityGCash, Maya, InstaPay rulesWithdrawal conditionsAccount suspension rightsGoverning policy updates
ariongame Terms and Conditions for ariongame
HOW WE OPERATE

How ariongame Handles Your Account Under These Terms

Your account data, payment records, and transaction history are kept securely and used only for operating your account as described in these terms. Here is what that looks like in practice across the four areas that matter most to you.

Account Security

Your login is protected by OTP verification on each new device. We do not share your registered mobile number or e-wallet details with third parties outside payment processing.

Payment Records

Every GCash, Maya, and InstaPay transaction is logged against your account. If a deposit or withdrawal shows a discrepancy, the transaction log is the reference we use to resolve it.

Data Retention

Account records are retained for as long as your account remains active and for a defined period after closure, in line with our internal data handling policy and applicable local requirements.

Requesting Changes

To update registered details — name, phone number, or linked e-wallet — submit a request through live chat or email. Changes require identity verification before they are applied.

CONTACT PATHS

How to Reach Us About These Terms

If any section of these Terms and Conditions is unclear, or if you believe an action taken on your account does not reflect what is written here, contact our support team directly. We handle account and policy questions through live chat, email, and a dedicated Philippines support line — so you can reach us through whichever channel works for you.

Live Chat Reach us through the live chat window on the site. Queries about account terms, payment rules and verification are handled here by the support team.
Email Support Send your terms-related question or dispute by email. Include your registered account details and the transaction reference so we can pull the right record.
Philippines Account Help For GCash, Maya or InstaPay payment disputes linked to these terms, our Philippines-facing account help team handles verification and escalation directly.

Common Questions About These Terms

Here are the questions we hear most often about how these Terms and Conditions apply to your ariongame account, your payments, and your rights as a registered user.

They apply from the moment you complete registration. Using the platform — including depositing via GCash, Maya, or InstaPay — confirms your acceptance of the current version of these terms.

We post updates directly on this page. Continued use of your account after a change is posted counts as acceptance. Check this page periodically if you want to stay current on any revisions.

Your withdrawal will be held at the verification step. Contact support with your account details and the wallet name used. The team will review the records and advise on the correction process.

You have 48 hours from the transaction date to report a discrepancy. After that window, we may not be able to access the real-time transaction data needed to investigate the issue properly.

Yes. Accounts found to be in breach — including duplicate accounts, mismatched payment details, or irregular transaction patterns — may be suspended or permanently closed at our discretion.

Submit your request in writing via email or through live chat. Include your account reference and a clear description of the issue. We will acknowledge receipt and work from the account and payment logs on file.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.